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SOSYS.NET Announcements  

  • October 25, 2016 by Benny K
  • We started to see down monitoring for all our indonesia servers from 3AM local time and have alerted our upstream for this. Upon further investigation by ISP, there was a fiber cut near IDC Duren 3 and the upstream has been working to resolve the issue

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  • October 24, 2016 by Benny K
  • The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali!

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  • October 19, 2016 by Benny K
  • We started to see down monitoring for all our indonesia servers from 4AM local time and have alerted our upstream for this. Upon further investigation, if the connectivity is initiated from US not via Singapore, the connectivity is normal. Upstream is currently investigating the issue.

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  • July 2, 2016 by Benny K
  • We wish to extend our warmth greetings to our clients who are celebrating this festive season! Selamat hari raya Idul Fitri, Mohon Maap Lahir dan Batin!

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  • June 22, 2016 by Benny K
  • As part of another improvement, we are happy to upgrade US LA server from e3-1276v3 cpu to e3-1275v5 Intel CPU with Samsung SSD hdisk on on 8th July 2016 from 10PM Singapore Time onwards. During this period, your access to the US server (only LA based customers) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address required

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  • May 17, 2016 by Benny K
  • We wish you a Happy Vesak day. May this Vesak bring you peace and happiness.

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  • April 22, 2016 by Benny K
  • Been years we are using eNom as our domain provider, and we have just upgraded our status to become eNom Technology Partner and will be able to provide Domain Reseller service at lower cost

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  • April 21, 2016 by Benny K
  • NiCE IDC 3D router will be performing FTOS upgrade on 23th April at 2AM Indonesia time. During this period, the connectivity will be interrupted for 30 mins and this apply for all Indonesia servers

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  • March 28, 2016 by Benny K
  • We started to see different routing path chosen by telkom users (speedy, indihome, telkomsel) at around 12PM SGT whereby it does not go through openIXP, but via the backup link. From MRTG, we noticed that telkom router in openIXP is down and causing the non-optimal routing path for telkom users. Issue has been escalated to Telkom for their action.

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  • March 25, 2016 by Benny K
  • A correctable memory error was detected on the SG server node this morning. Though the error was corrected by the ECC memory, to prevent any unforeseen circumstances, we will be replacing the memory modules to ensure stability in the long run. Replacement will take place at 5PM on 25th March 2016 with estimated downtime of 30-45 minutes.

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  • February 3, 2016 by Benny K
  • As we look forward to the new year together, may the Year of the Monkey bring you the best of health, wealth and prosperity.

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  • December 18, 2015 by Benny K
  • A special greeting at Christmas time to express to you our sincere appreciation for your confidence and loyalty. We are deeply thankful and extend to you our best wishes for a happy and healthy holiday season. Happy holidays and Happy New Year!

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  • November 22, 2015 by Benny K
  • As a preventive measures, we are upgrading the server xen-id1 kernel to the latest to maintain stability. This will require a major upgrade from 4.2 to 4.4 Xen kernel and upgrade on the OS kernel. We expect no major issue as the fall back will be to use older kernel.

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  • November 20, 2015 by Benny K
  • At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the IX connection issue and currently being investigated by the technicians. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server

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  • November 10, 2015 by Benny K
  • At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the IX router that is not responsive and currently being investigated by the technicians. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server

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  • November 9, 2015 by Benny K
  • The Festivals of Lights is here... And everything seems to sparkle and shine. SOSYS.NET wishes those who celebrate a very Happy, Prosperous and Safe Diwali!

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  • October 25, 2015 by Benny K
  • Earlier on 24th Oct, we noticed a ncftp service that failed while the weekly backup service is running. We restarted the backup and at around 10.40PM on 24th, we noticed kernel panic occured. Server was rebooted. At 4.09AM on 25th October, the same kernel panic occured due to the ncftp happens again. Server was rebooted again. This is only affecting xen-id1 node

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  • October 14, 2015 by Benny K
  • As of today, we are noticing some irregularities on one of the Indonesia VPS node. We are checking with the principal vendor and requesting their investigation. We noticed that there is a sudden surge of CPU usage without any clear sign of the cause, and the server becomes stall. A reboot will bring the server up, and no data loss is expected.

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  • September 27, 2015 by Benny K
  • At 1.06AM, we received network loss and started to check with the DC for any network issue. DC confirmed no network issue and IPMI connection is restored. Checking at the console screen, it seems that the kernel is "borked". Preventive reboot is performed and all services were up at 1.45AM

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  • August 12, 2015 by Benny K
  • The last time we adjusted the currency conversion for Rupiah and Ringgit was on 16th June 2015, but we have to do it again, as the exchange rate is not on our side. This time around, we only apply this to the DOMAIN only products. This only applies to the customers paying in IDR/MYR and only bought DOMAIN from us.

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  • July 28, 2015 by Benny K
  • Another unexpected power loss has occured. This time for one of our node, xen-id1 and we are at our limit with the provider on this issue. Presently, they have moved the power source into another power outlet to prevent similar occurences. Some data corruption are expected and being restored for time being

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  • June 16, 2015 by Benny K
  • The last time we adjusted the currency conversion for Rupiah and Ringgit was on 6th July 2014, but we have to do it again for this time around, as the exchange rate against SGD/US is just absurb and we could not cope further. But, this time around, we only apply this to the DOMAIN only products. This only applies to the customers paying in IDR/MYR and only bought DOMAIN from us.

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  • May 28, 2015 by Benny K
  • We wish you a Happy Vesak day. May this Vesak bring you peace and happiness.

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  • April 25, 2015 by Benny K
  • As of now, there is a reported WordPress vulnerability that affect almost all users across all versions. Best thing that you can do, is to update all your plugins, especially those which are listed such as Jetpack, WordPress SEO, Google Analytics by Yoast, All In one SEO, Gravity Forms, Broken-Link-Checker, and many more.

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  • March 31, 2015 by Benny K
  • In January 2015, xen-id1 server has been upgraded with the e3-1271v3 + LSI raid card. Xen-id2 customers will enjoy the upgrade as well. This will be part of the Tech Refresh that have been planned for this year and gonna be the last server to enjoy the upgrade. The upgrade from e3-1230v3 to e5-1650v3 with LSI 9271 raid card will bring much performance improvement.

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  • February 28, 2015 by Benny K
  • At the moment, if you are located outside Indonesia and unable to access your website in Indonesia server, this is caused by the submarine fiber optic cut in Belitung. If you are located in Indonesia, you should not have any problems, but if you do, you can use telkom/nawala DNS to continue accessing your website in Indonesia server

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  • February 19, 2015 by Benny K
  • It's been close to 5 years that personal domain name was used as main hosting website. As planned for FY 15/16, SOSYS.NET will be used to serve the client area and eventually the main site with the new look. The company BRN remains the same, i.e 53169052X, and registered in Singapore as "BK Web Solutions".

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  • February 16, 2015 by Benny K
  • As we look forward to the new year together, may the Year of the Goat bring you the best of health, wealth and prosperity.

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  • January 20, 2015 by Benny K
  • Beginning of this month, we just upgraded one of the Indonesia server to use latest technology. Next month, there will be exciting event again as Singapore server will be part of the Tech Refresh that have been planned for this year. E5-1650v3 with MegaRaid Nytro 200GB flash memory for hot spot caching, is the main highlight of this tech refresh! Once this completed, all our servers are using Intel V3 generation, which are latest by Intel.

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  • December 16, 2014 by Benny K
  • A special greeting at Christmas time to express to you our sincere appreciation for your confidence and loyalty. We are deeply thankful and extend to you our best wishes for a happy and healthy holiday season.

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  • December 4, 2014 by Benny K
  • As part of our commitment to invest in better hardware, we are happy to upgrade Indonesia Server from e3-1230v2 cpu to e3-1271v3 intel cpu on 10 January 2015 at around 2PM Singapore time onwards. During this period, your access to the ID server (only shared & reseller hosting of Indonesia server + few customers of the VPS Indonesia) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address

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  • October 22, 2014 by Benny K
  • The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali!

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  • September 25, 2014 by Benny K
  • A Critical remotely exploitable vulnerability has been discovered in the widely used Linux and Unix command-line shell, known as Bash, aka the GNU Bourne Again Shell. An update to this vulnerability, CVE-2014-6271, has been released via the repo. If you are running CPanel, you do not have to worry.

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  • July 6, 2014 by Benny K
  • We have been trying to stick to old exchange rate (i.e 1 SGD = IDR 7000 & 1 SGD = MYR 2.4 ) for about a year, but we are sad to say that we can not hold this any more. New exchange rate of 1 SGD = IDR 8000 and 1 SGD = MYR 2.5 will be applied to the new orders only. Existing customer/products will remain at old pricing. Regardless, the exchange rate is still lower than the current rate.. This only applies for the customer paying in Indonesian Rupiah or Malaysian Ringgit. Singapore VPS packages are now upgraded with bigger disk space than before. The new server are equipped with raid card LSI and performs at greater iops. This only applies to the new order.

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  • June 28, 2014 by Benny K
  • As part of another improvement, we are happy to upgrade US LA server from e3-1240v3 cpu to e3-1276v3 intel cpu on 12 July 2014 - 1AM Singapore Time. During this period, your access to the US server (only LA based customers) is affected. Downtime expected to be 1 - 2 hours. No change in the IP address

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  • May 19, 2014 by Benny K
  • As we noticed "swap_free: Bad swap offset entry" in the log, and search through some references, we noticed that this might be caused by bad memory. As such, we have requested the DC to perform memory module replacement which will take place at 11PM singapore time. A separate email will be sent out to the clients who are affected.

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  • May 9, 2014 by Benny K
  • We wish you a Happy Vesak day. May this Vesak bring you peace and happiness.

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  • April 30, 2014 by Benny K
  • Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones!

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  • April 9, 2014 by Benny K
  • The Heartbleed Bug is a serious vulnerability in the popular OpenSSL cryptographic software library. This weakness allows stealing the information protected, under normal conditions, by the SSL/TLS encryption used to secure the Internet. This has been an hot topic in the hosting industries as multiple attacks have been reported due to this. Heartbleed only affects RHEL 6, CentOS 6, and CloudLinux 6 and fix has been published in OpenSSL 1.0.1 RPM

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  • February 11, 2014 by Benny K
  • As of today, we just encountered that there is a hdisk checksum error on the raid. This is only affecting those customers on the Phoenix node. Even though the server is running fine, we cant take the risk if one day the raid fail and all the data will be corrupted. As such, a migration will be performed on the off peak on daily basis.

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  • January 29, 2014 by Benny K
  • We would like to take this opportunity to wish you a Happy Lunar New Year 2014! and happy holidays too :)

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  • January 18, 2014 by Benny K
  • As of now, the SolusVM admin login is changed from http://master.sosys.net:5353 to http://master.sosys.net (without port number)

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  • January 14, 2014 by Benny K
  • As of now, new varnish has been installed with the latest (varnish 3.0.5) and also updated varnish plugin for the CPanel which comes with multiple benefits like enabling you to control your cache, memory allocation for varnish, http gun, and many more

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  • October 25, 2013 by Benny K
  • It has come to our attention, that WHMCS has been compromised few times for the past few weeks. As such, we recommend our clients to shutdown their billing system as precautions. There is a new exploit which has been exposed 1 hour ago.

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  • July 16, 2013 by Benny K
  • It's time to offer new type of hosting service, again! If you are looking for network optimized server in US, it's time to consider the new server offering. This server located in Quadranet datacenter, Los Angeles, whereby peering to many Asia countries in Asia like Hinet Taiwan, Globe Telecom, Jastel Thailand, China Telecom and many more.

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  • July 11, 2013 by Benny K
  • Currently, we are experiencing network issue at the singapore server. This only affect the main node and new IP address clients (as of 11 July 2013). If you are on 103.9.xx.xx ip address, you are not impacted. Service is fully restored as of 1.06PM

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  • June 7, 2013 by Benny K
  • At 7.10pm, we noticed that the US servers are not accessible. We contacted directly with the datacenter and was notified that this is due to switch failure. Immediate action has been taken by the datacenter staff. This issue is affecting the customers on US servers only. Switch has been replaced and servers are up on 7.50pm and total downtime is 40 minutes.

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  • May 1, 2013 by Benny K
  • Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones!

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  • April 23, 2013 by Benny K
  • As part to improve the quality of the hosting service, we will be migrating our singapore server to a 24 core CPU xeon with higher capacity and Raid 10 SAS 15k rpm hardisk. As such, expected downtime between 1 to 2 hours during scheduled maintenance window. No change to the existing IP routing.

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  • April 14, 2013 by Benny K
  • As I type these words, there is an on-going and highly-distributed, global attack on WordPress installations across virtually every web host in existence. This attack is well organized and again very, very distributed; we have seen over 90,000 IP addresses involved in this attack.

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  • April 8, 2013 by Benny K
  • As part to improve the service, we are upgrading the RAM in Indonesia server located in IDC Duren 3. Expected the service will be interrupted from 12am up to 1am on 20th April 2013 as server needs to be rebooted and file system check will follow suit.

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  • February 27, 2013 by Benny K
  • As PHP 5.2 has been end-of-support (DEPRECATED) since January 2011, it's time to upgrade to newer PHP version of 5.3.x. We have PHP 5.3.x running in Indonesia server and most applications such as wordpress, joomla, drupal are running perfectly fine. As such, we will be performing PHP upgrade to 5.3 for phoenix, telin, and jambi server in the month of May 2013.

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  • February 9, 2013 by Benny K
  • We detected multiple network failure for Singapore server via Pingdom monitoring tools from 2AM onwards. As such, we quickly check for any DDOS attack which does not appear to be. After multiple check, it was due to upstream provider in US which has fail routing. Issue quickly reported to upstream and resolved in timely manner at around 6PM.

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  • January 10, 2013 by Benny K
  • It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service and your clients are majority geographically located in Indonesia, it's time to consider Indonesia Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared! Choose from Indonesia (Jakarta) datacenter, Singapore datacenter, or US (Phoenix) datacenter.

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  • December 4, 2012 by Benny K
  • Due to unforeseen circumstances, we need to shutdown the Singapore server now. We apologize for late notice as there is an incoming attack to the server. Service has been restored at 1am Singapore Time.

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  • November 25, 2012 by Benny K
  • At 12.15pm, the server at PhoenixNap suddenly stop responding. Immediate action is taken to reboot the server and log the case with datacenter. At 1.15pm, all the server is up and all services are running Total downtime: 60 minutes This was due to a customer steal the IP in the subnet and necessary action has been taken care of. This only affect server node phoenix

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  • November 13, 2012 by Benny K
  • The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali!

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  • September 28, 2012 by Benny K
  • It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service, it's time to consider Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared! Choose from Singapore datacenter or US (Phoenix) datacenter.

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  • August 7, 2012 by Benny K
  • As there are intermittent downtime in the Singapore server, we immediately notify the datacenter regarding this issue and after their check, it's found that the router may run into some problems and replacement is scheduled by today itself with expected downtime is another 5 minutes

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  • August 1, 2012 by Benny K
  • EVENT ID: COLO408022012-FM DATE: 08/03/2012 ESTIMATED START TIME: 03 Aug 2012 12:59PM Singapore Time ESTIMATED END TIME: 03 Aug 2012 04:00PM Singapore Time TYPE OF WORK: Uninterruptible Power Supply Unit # 4 maintenance PURPOSE OF WORK: Corrective Maintenance on UPS unit 4 for a non service impacting display board IMPACT OF WORK: None expected. Please note that during this set maintenance window facility power load for service entrance 1 at 3000 Irving Blvd. will be transferred to generator.

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  • July 12, 2012 by Benny K
  • At 5.45pm Singapore time, we received an alert that the server is not responding and immediately check with the datacenter and the issue turns out to be unscheduled router maintenance at Tinet. As such, immediate routing to HE.NET was performed to solve

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  • June 11, 2012 by Benny K
  • It's time to offer new type of hosting service, again! If you are looking for more powerful hosting service, it's time to consider Xen VPS(Virtual Private Server) hosting! Run your VPS on its own resources, not shared!

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  • May 1, 2012 by Benny K
  • Time to utilize "your day" to rest! Have a good rest and spend your time well with your loved ones!

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  • March 10, 2012 by Benny K
  • EVENT ID: COLO403222012-FM DATE: 22 March 2012 WINDOW START TIME: 3:00 PM SIngapore Time ESTIMATED END TIME: 3:30 PM Singapore Time TYPE OF WORK: Scheduled – replacement of ATS at service entrance #2 (3000 Irving Blvd.) PURPOSE OF WORK: Facility Maintenance IMPACT OF WORK: None expected. Maintenance applies to customers with equipment in the 3000 Irving Blvd. facility. During this set maintenance window the service entrance will be running on battery backup power. We have brought in a significant amount of additional battery backup to be available during this maintenance and do not expect any service interruptions. If one occurs, customers utilizing A/B power will automatically fail over to B power, and customers utilizing primary power only on service entrance 2 will be impacted. If you have any questions, please feel free to call Ron Hamlett at 214.630.3100 x124.

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  • February 17, 2012 by Benny K
  • The following notification was received from Colo4 today: EVENT ID: COLO402192012-NM DATE: 19 Feb 2012 WINDOW START TIME: 6PM Singapore Time ESTIMATED END TIME: 8PM Singapore Time SERVICES/EQUIPMENT: Colo4 Premium/IP Managed Network - FCP Appliance PURPOSE OF WORK: Code Upgrade IMPACT OF WORK: None expected

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  • February 7, 2012 by Benny K
  • Citibank(Singapore) account will be terminated effective on15th February 2012. Meanwhile, for Singapore customer, you can still choose to pay your hosting bill via DBS, Maybank, Paypal, or Credit Card.

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  • January 6, 2012 by Benny K
  • The following notification was just received from Colo4: ************* EVENT ID: COLO401192011-NM DATE: 6 Jan 2012 WINDOW START TIME: 4:00 PM Singapore Time ESTIMATED END TIME: 7:00 PM Singapore Time SERVICES/EQUIPMENT: Level3 Circuit on Premium (IP Managed) Bandwidth TYPE OF WORK: Provider Code Upgrade PURPOSE OF WORK: Pre-fail Maintenance IMPACT OF WORK: Router Offline, Service Disruption *************

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  • December 23, 2011 by Benny K
  • May the good times and treasures of the present Become the golden memories of tomorrow. Wish you lots of love, joy and happiness. MERRY CHRISTMAS 2011 and HAPPY NEW YEAR 2012

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  • November 3, 2011 by Benny K
  • As application that you use may have been outdated, we really advise you to take a time to login and upgrade/update your application to the latest version. This is useful to prevent any unwanted attacks into your account.

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  • October 26, 2011 by Benny K
  • ​The Festivals of Lights is here... And everything seems to sparkle and shine. BennyKusman.com wishes those who celebrate a very Happy, Prosperous and Safe Diwali!

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  • October 13, 2011 by Benny K
  • EVENT ID: COLO410162011-NM DATE: 16 Oct 2011 WINDOW START TIME: 01:00 p.m. Sunday October 16, 2011 in GMT+8 ESTIMATED END TIME: 04:00 p.m. Sunday October 16, 2011 in GMT+8 SERVICES/EQUIPMENT: Colo4 Premium Network - Infrastructure TYPE OF WORK: Provider Uplink Move PURPOSE OF WORK: Infrastructure Upgrade IMPACT OF WORK: Suboptimal routing

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  • October 11, 2011 by Benny K
  • As planned in our FY2011/2012, we have accomplished and glad to inform you all that shared and reseller hosting in Singapore datacenter (Qala M1) are ready for ordering now!

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  • August 11, 2011 by Benny K
  • As you may be aware, there was some issue from 12AM to 7AM (Singapore Time) on 11 Aug 2011. The issue was caused by power outage at our datacenter at Colo4Dallas( website URL: Colo4.com) Your service should be up and running fine now.

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  • June 2, 2011 by Benny K
  • At about 11pm, we detected a routing issue at your ip address. we quickly alerted Colo4Dallas as our datacenter and issue are being looked by them now.

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