Our upstream at IDC D3 will be performing network maintenance on our core network.
During this maintenance, the network will be inaccessible
Maintenance will be done in this time period:
Day / Date: Monday, December 22 Dec 2019 (originally scheduled for 23 Dec) from 12AM to 12.30 AM SGT
Estimated Downtime: -/+ 15 min
We apologize for any inconvenience caused.
22 Dec 2AM SGT: Router replacement will be performed immediately as there is ongoing issue affecting customers on one of the server.
22 Dec 6AM SGT: Replacement completed and SFP replaced, but services are not restored completely. The team are still in monitoring
22 Dec 12PM SGT: Cable replacement to see if this will help to reduce the noise
22 Dec 1PM SGT: Server rebooted but didnt help. Getting IDC team to change the switchport as there is huge ping loss from xen-id4 server to internet22 Dec 2.45PM SGT: Service restore back after changing the switchport on the TOR