[ID server] Issue at IDC datacenter - 18 June - 8AM SGT

  • June 18, 2023 by Tech #1

Dear client,

We received down notification on 18 June at around 8AM SGT on all of our  of ID servers and working with the DC to find the root cause. Initial suspect was some switch malfunction and local staff is working in checking on this. We will provide update on this announcement.

We apologize for the inconvenience

Thank you

SOSYS.NET

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8AM SGT: monitoring indicated down

8.30AM SGT: MMR issue at IDC D3 and being worked on

9AM SGT: Issue resolved and connectivity is online