[NL Server] Node Migration - 27 Feb 2023 - 4PM SGT

  • February 16, 2023 by Tech #1

Dear Client,

We received information from the datacenter about the need to move our physical servers (AMS) from current rack into new rack within the same building (internal move) and is expected to commence on  27 February 2023 at 4PM SGT.

The maintenance will last for about 3 to 4 hours without any configuration impact. Your server will be cleanly shutdown prior to move and will be powered up once maintenance is completed. No change of IP address is expected. 

Migration update will be provided in this announcement thread.

We apologize for the inconvenience caused

Kind Regards,



17 Feb: Notification sent out

24 Feb: Due to some arrangement issue, the move has been rescheduled to 27 Feb 5PM SGT

26 Feb: Last information given is that maintenance will start on 27 Feb 4PM SGT

27 Feb 4PM SGT: Migration started at 4PM SGT, and ongoing with expected delay

28 Feb 12AM: Hardware migration completed and network configuration is ongoing

28 Feb 2AM: Awaiting for ROA to be signed and route advertisement will be completed

28 Feb 4AM: Switch configuration ongoing, datacenter team still working on the BGP

28 Feb 9AM: Switch configuration still ongoing between upstreams

28 Feb 4PM: Final check by datacenter team

28 Feb 9PM: Datacenter team has identified the issue on network level and service should be restored in 1 hour

1 Mar 2.30AM: Completed after multiple fixes and datacenter issue. All servers are back online and post check completed.