[ID Server] xen-id5.sosys.net Maintenance - 9 Dec 2023 - 12 AM SGT

  • December 6, 2023 by Tech #1

Dear Client,

We detected an issue with one of the hdisk (sdb) in the server and will need to perform a shutdown to verify the issue and doing rectification work. Below is the scheduled activity:

Datetime: 9 Dec 2023 - 12AM SGT

Estimated downtime: 30 mins - 1 hour

As precautions, we request customer to perform offsite backup to avoid data loss.

We apologize for the inconvenience. Please open support ticket if you require further information.

Kind Regards,

SOSYS.NET

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6 Dec: Notification sent out to affect customers

8 Dec 11.55PM: VM shutdown and Activity started

9 Dec 12.20am: resync started after hdisk reseat and cabling reseat

9 Dec 12.50am: activity completed and VM started