[ID Server] Unexpected Power Loss - 28 July 2015 10:30PM

  • July 28, 2015 by Tech #1

Dear Clients,

We are truly sorry for the inconvenience caused. In our company principle, we will not hide any issues to cover ourselves. Thus, what we received from the DC is that there was power loss at one of our Indonesia server which caused some data corruption to some clients, which some clients are not affected, but some were affected and recovered quickly via backups. 

Please accept our sincere apologies


28 Juli 2015 - 10.50PM: At the moment, the issue seems to be from the power outlet and we have asked the provider to move to another power outlet.

28 July 2015 10:55PM: Server is powering up

28 July 2015 11:00PM: All server up.