[AZ Server] Phoenixnap power outage - 13 Nov 2.30Pm SGT

  • November 13, 2018 by Tech #1

Dear Customers,

As of 2.30 PM SGT today, we were informed on unplanned power outage affecting half of the datacenter in Phoenixnap.

Onsite team is trying to bring up the service as soon as possible. Update will be provided in this thread.

We apologize for any inconvenience caused.


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13 Nov 2.30 PM SGT: Notification sent out. Onsite team is working on it

13 Nov 2.58 PM SGT: Server is up and connectivity is restored.

13 Nov 4.15 PM SGT: Another brief power recycle