As part of our preventive measure, we will be replacing LA server LSI Raid card battery which is now reporting as predictive failure. This battery is commonly used to flash on-the-fly data into the disk during sudden power failure.
Your data should not be affected by this replacement, but as precaution, we are going to take offsite backup 1 day prior.
During this maintenance, we need to shutdown the server as this part replacement cant be done online.
Scheduled Date time: 25 December 1AM SGT
Estimated completion: 15-30 mins
If you have any questions, please do not hesitate to open support ticket
We apologize for the inconvenience caused.
24 Dec 9PM: Checked with DC on the parts readiness
25 Dec 1AM: Activity started, server has been powered off
25 Dec 1.20AM: Activity completed. Powered on and health checked
24 Dec 1.40AM: Services back to normal