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  • [US Server] LA Server maintenance - Raid battery replacement - 25 Dec 1AM SGT

    December 21, 2020 by Tech #1
  • Dear Clients,

    As part of our preventive measure, we will be replacing LA server LSI Raid card battery which is now reporting as predictive failure. This battery is commonly used to flash on-the-fly data into the disk during sudden power failure.

    Your data should not be affected by this replacement, but as precaution, we are going to take offsite backup 1 day prior.

    During this maintenance, we need to shutdown the server as this part replacement cant be done online.

    Scheduled Date time: 25 December 1AM SGT

    Estimated completion: 15-30 mins

    If you have any questions, please do not hesitate to open support ticket

    We apologize for the inconvenience caused.

    Thank you.



    24 Dec 9PM: Checked with DC on the parts readiness

    25 Dec 1AM: Activity started, server has been powered off

    25 Dec 1.20AM: Activity completed. Powered on and health checked

    24 Dec 1.40AM: Services back to normal

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