Dear Customer,
We received lost connectivity alert on 2022-09-01 21:27 SGT and have immediately contacted the datacenter for clarification. The engineer onsite is working to find the issue and this chat will be updated
- 1 Sept 9.30pm SGT: Ticket logged with DC
- 1 Sept 10.15pm SGT: DC confirmed some network related issue and working on resolution
- 1 Sept 11.15pm SGT: Network issue has been resolved and connectivity is back to normal