[US Server] LA Server maintenance - Raid battery replacement - 16 April 4AM SGT

  • April 6, 2023 by Tech #1

Dear Clients,

As part of our preventive measure, we will be replacing LA server LSI Raid card battery which is now reporting as predictive failure. This battery is commonly used to flash on-the-fly data into the disk during sudden power failure.

Your data should not be affected by this replacement, but as precaution, we are going to take offsite backup 1 day prior.

During this maintenance, we need to shutdown the server as this part replacement cant be done online.

Scheduled Date time: 16 April 4AM SGT

Estimated completion: 15-30 mins

If you have any questions, please do not hesitate to open support ticket

We apologize for the inconvenience caused.

Thank you.



5 Apr: Notification sent out

16 Apr 3.40AM: Activity started to shutdown server

16 Apr 3.55AM: Server shutdown completed and activity for replacement started

16 Apr 4.10AM: Activity completed and server started with post health check completed.