To transfer the domain into us, please ask for the EPP code from your current domain/hosting provider.
Please make sure that your Contact Information is correct (you may counter check by using www.whois.net).
After that, please email us your EPP code and we will help to follow up on this onwards.
Domain transfer may take for about 5 days.
Domain transfer will entitle you with 1(one) year renewal.
If your domain just renewed/purchased within 45 days, you will not be entitled with 1(one) year renewal.