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  • [US Server] 18 Oct 2013 - Phoenix Server Network Issue - 3.30PM Singapore Time

    October 18, 2013 by Benny K
  • Please be informed, we are aware of the network issue in Phoenix Server and may be affecting your access to your website.
    We will update this page as we receive updates from data center.

    [3.30PM Singapore Time]: We received alert that the network connection to the server is having some issues
    [3:40PM Singapore Time]: Checked with datacenter and there was some BGP issue and currently running on backup connection
    [3:52PM Singapore Time]: Connectivity should be up and running normal now.

    We apologize for the inconvenience caused. This was caused by bgp session flapped and our provider stopped accepting our announcement. Right now, the provider has accept the BGP and the network connectivity is back to normal.

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