Dear Customers,
At around 28 March 4.45PM SGT, we received alert that our network connectivity to Netherland servers were down.
We are now checking with DC team on possible routing issue.
On site staff were activated and confirmed physical connection is ok
We apologize for the inconvenience caused
Kind Regards,
SOSYS.NET
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28 March 4.45PM: notification down
28 March 5.20PM: route seems missing from the BGP
28 March 9PM: DC team investigated an issue related to Quadranet IP address, still in further checking on this
28 March 10.30PM: DC team still in their investigation on the routing
28 March 11.30PM: DC informed a new IP subnet as the RPKI has become invalid and removed from upstream due to QN closure
28 March 11.50PM: Pending for new replacement IP
29 March 01.50AM: Connectivity up with new upstream and same IP address (no ip change required)