[ID server] xen-id4.sosys.net unreachable - 25 March - 8.30PM SGT

  • March 25, 2023 by Tech #1

Dear client,

We received down notification on 25 March at around 8.30pm SGT  on one of ID server and working with the DC to find the root cause. Initial suspect was some switch malfunction and local staff is working in checking on this.

We apologize for the inconvenience

Thank you



8.30 PM SGT: monitoring indicated down for one of the host

8.45 PM SGT: switch is on progress rebooting

8.58 PM SGT: connectivity restored