[NL Server] AMS Datacenter Outage - 23 Feb 2023 - 0745AM SGT

  • February 23, 2023 by Tech #1

Dear Customer,

We received lost connectivity alert on 2023-02-23 07.45AM SGT and have immediately contacted the datacenter for clarification. The engineer onsite is working to find the root issue and this thread will be updated

- 23 Feb 0750AM SGT: Ticket logged with DC

- 23 Feb 0810AM SGT: DC confirmed on loss connectivity and working on resolution

- 26 Feb 0907AM SGT: Connectivity restored, server power were not interrupted

- 27 Feb 0405PM SGT: Server shutdown and migration started