[SG Server] Network issue - 10 Oct - 10.20pm SGT

  • October 10, 2021 by Tech #1

Dear Customers,

at 10.20pm SGT, we received network alert and currently working with onsite engineer in identifying the issue

at 11.30pm SGT, we are still working with datacenter engineer in finding the root cause. No reported power outage and BGP session are missing

at 12.10am SGT, local engineer confirmed on the network at the datacenter is having issue and being worked on as it's affecting wide level customers on the datacenter

at 2.10am sgt, network engineer still working in resolving the issue

at 3.10am sgt, issue has been resolved

We apologize for the inconvenience caused.