[US Server] PHX Server Upgrade - 29 March 2018 - 10PM SGT Time

  • March 19, 2018 by Tech #1

Again, another server tech refresh in this year. This time, we will be refreshing our servers located in phoenixnap DC. Instead of using a single CPU, we will now implement new way to use dual cpu on e5-2680v2 (20 cores) and physical raid card 1GB cache on top of 8 SSD drives (Intel S3710). 

But, as part to reinvest and pamper the customers with much benefits, each customer will be assigned to 12 CPU instead of standard 8 CPUs.  Coupled with raid-enabled Intel enterprise SSD, this has been proven to give much performance improvement.

If you are affected, you shall receive a separate email on this activity.

Planned downtime will be on 29 March 2018 at around 10PM Singapore time until completion.

You will stay on the same IP address, no change to your end. The downtime for each client will be kept minimal, with estimated of 2 hour or less, and we also will keep the latest backup to offsite location to prevent any mishap. If there is any change on the implementation date, we will send you immediate notice.

Please do not hesitate to contact us at support@sosys.net if you have any questions.

Looking forward to serve you much better!



19 March 2018 - Notification sent out

25 March 2018 - Server tested to be in great condition

29 March 2018 10PM - migration started

29 March 2018 11.30PM - migration is 90% completed

30 March 2018 12.30AM - migration is 100% completed. All accounts should be back online now. We apologize for inconvenience.