[ID Server] Telkom openIXP router ( down

  • March 28, 2016 by Tech #1

Dear Customers, 

We noticed at around 12PM, that mostly speedy users are complaining that websites are not accessible. Upon checking, Telkom router in openIXP is down and this is affecting the telkom user, mainly Speedy and Indihome broadband users. 

User will be getting timeout when accessing the ID servers website as the backup link is not catered to withhold current capacity. Backup link is currently will utilize IIX bandwidth and traffic is redirected via Singapore

We have escalated the issues to Telkom for their urgent attention and awaiting for their updates.

We apologize for the inconvenience caused.


28 March 2016 - 12PM: Issue has been raised to Telkom

28 March 2016 - 3PM: Notification posted

28 Marc 2016 - 3.21PM: Issue resolved.