[SG Server] Memory module error correction detected - 25 March 2016 - 5PM SGT

  • March 25, 2016 by Tech #1

At around 5AM today, we saw in the IPMI log that there is "Correctable Memory ECC @ DIMMA1(CPU1)". Though the error is corrected automatically, we decided to replace the memory today to prevent any mishap in future. The replacement will take place today as the part will be made available at around 5PM with estimated downtime of 30-45 minutes.

Affected customer will receive a separate emails.

We apologize for the inconvenience caused

Thank you



25 March 2016 - 9AM : Notification sent out

25 March 2016 - 5PM: Activity started

25 March 2016 - 5.25PM: Memory module replaced (DIMM A1)

25 March 2016 - 5.35PM: Activity completed.