It's very frustrating for us to adjust the currency rate but our hands are again very tight. The currency exchange between SGD against IDR or MYR, is not doing good. Hence, we need to act fast to reduce any losses.
As such, we try to minimize this, and only DOMAIN product which are not bundled with shared hosting, is affected.
At the current price, we are selling at the loss to the clients paying in Indonesia Rupiah or Malaysia Ringgit.
We have to adjust upward for the domain price from 1 SGD to 9000 rupiah --> 1 SGD to 10,000 Rupiah / 2.8 Ringgit.
I know this could be difficult for some customers, but we have no choice. Since our last price update on 16th June, the exchange rate has gone up by more than 10% for IDR/MYR.
Remember, this only affect to the customers who are :
- Purchase only domain name (any extension) for new/existing customers
- Pay with Indonesia Rupiah / Malaysia Ringgit
If you answer both to those categories, you are affected and it will be immediate against any existing invoices that have been generated, or future invoices.
If you have any questions, please do not hesitate to email firstname.lastname@example.org